fbf77 Terms and Conditions
Please read these terms carefully before using this platform. All information regarding accounts, bonuses, payments, and responsible gaming is set out in detail here.
1 Introduction and Acceptance
These terms and conditions ("Terms") apply to the fbf77 platform and all services connected to it. By accessing this website or creating an account, you agree to be fully bound by these Terms.
fbf77 is an online entertainment platform that provides various sports betting and casino services for users in Bangladesh. To use this platform, you must comply with the following terms and conditions.
2 Eligibility and Age Requirements
To create an account and use fbf77's services, the following conditions must be met:
- You must be 21 years of age or older. Only users aged 21+ are permitted to use this platform.
- The information you provide must be truthful, accurate, and complete.
- Each person may operate only one account. Creating multiple accounts is strictly prohibited.
- You must confirm that you are using the account in your own name and for yourself.
- Operating an account on behalf of or in the name of another person is not permitted.
3 Account Registration and Verification
3.1 Registration Process
When creating an account, you must provide your correct name, mobile number, and any other required information. If incorrect information is provided, fbf77 reserves the right to suspend or cancel the account at any time.
3.2 Account Security
It is your responsibility to keep your account password and login details confidential. Any unauthorised use of your account or suspicious activity must be reported to our support team immediately. fbf77 is not liable for any unauthorised use of an account.
3.3 Identity Verification
To ensure security, fbf77 may request identity documents, proof of address, or other documentation at any time. Withdrawal functionality may be temporarily suspended until the verification process is complete.
4 Financial Transactions — Deposits and Withdrawals
4.1 Deposits
The minimum deposit amount at fbf77 is ৳300 per method. Deposits can currently be made using the following methods:
- bKash — minimum deposit ৳300
- Nagad — minimum deposit ৳300
- Rocket — minimum deposit ৳300 (Dutch-Bangla Bank mobile wallet)
- Upay — minimum deposit ৳300
4.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Approved withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made using the same method used for the deposit.
4.3 Transaction Security
fbf77 secures all financial transactions using SSL encryption technology. If you experience any issue with a transaction, please notify the support team within 24 hours.
5 Bonus and Promotion Policy
5.1 Welcome Bonus
New users will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000; or a deposit of ৳18,000 will earn the maximum bonus of ৳8,000, giving a total of ৳26,000.
5.2 Wagering Requirements
A 15x wagering requirement applies to each bonus, calculated on the bonus amount only — not on the deposit amount. Example: if you receive a ৳1,000 bonus, you must place ৳1,000 × 15 = ৳15,000 in bets before bonus winnings become withdrawable.
5.3 General Bonus Rules
- Bonuses may only be used on eligible games.
- Attempting to claim bonuses from multiple accounts may result in all accounts being cancelled.
- fbf77 reserves the right to modify, suspend, or cancel any promotion at any time.
- If bonus abuse is detected, fbf77 reserves the right to forfeit the bonus and any associated winnings.
- Each promotion may have its own separate terms, which will be stated in the promotion details.
6 VIP Program and Rewards
The fbf77 VIP program has three tiers. Through regular play, you can advance to higher tiers:
- Bronze — up to 0.3% cashback per week. The starting tier of the VIP journey.
- Silver — up to 0.5% cashback per week. For regular and active players.
- Gold — up to 0.8% cashback per week. With the highest benefits and priority support.
VIP tier benefits and cashback amounts may change. fbf77 reserves the right to modify the VIP program terms at any time. The account must be active and verified in order to receive cashback.
7 Prohibited Activities
The following activities are strictly prohibited on fbf77:
- Fraud, match-fixing, or any form of dishonest conduct.
- Using software, bots, scripts, or automation tools to access the platform.
- Attempting to exploit bonuses or promotions by creating multiple accounts.
- Money laundering or any illegal financial activity.
- Attempting to gain unauthorised access to another user's account.
- Exploiting system vulnerabilities or technical errors.
- Arranging bets against the platform ("arbing").
- Abusive behaviour or harassment of other users.
If any such activity is identified, fbf77 reserves the right to immediately close the account and forfeit all funds. The relevant authorities may also be notified if necessary.
8 Responsible Gaming
fbf77 places the highest priority on responsible gaming. We believe that sports betting is for entertainment only and should never be considered a source of income.
8.1 Self-Restriction Tools
Users can set their own deposit limits, betting limits, or apply temporary or permanent self-exclusion. For assistance with this, please contact our 24/7 live chat or email us at [email protected].
8.2 Problem Gambling
If you or someone you know may be struggling with a gambling problem, please seek professional help. fbf77 is committed to ensuring a responsible gaming environment. For more information, visit our Responsible Gaming page.
9 Privacy and Data Protection
fbf77 is committed to protecting your personal information. The data we collect is used solely for the purpose of providing and improving our services. We do not sell or transfer your personal information to third parties.
All data is stored securely using SSL encryption technology. To learn more about our privacy practices, visit our Privacy Policy page.
10 Betting and Game Rules
10.1 Determining Results
The outcome of all games is determined by certified Random Number Generator (RNG) technology. fbf77 believes in fair play and all games are conducted impartially.
10.2 Dispute Resolution
If you have any objection to a game result or transaction, you must notify the support team within 72 hours of the event. fbf77's decision will be considered final.
10.3 Technical Errors
If a bet or game result is affected by a technical error or system failure, fbf77 reserves the right to void that bet and refund the staked amount.
11 Account Closure and Restrictions
fbf77 reserves the right to temporarily suspend or permanently close an account in the following circumstances:
- If any provision of these Terms is violated.
- If false or incorrect information is provided.
- If fraudulent or suspicious activity is detected.
- If the user does not cooperate with the identity verification process.
- At the direction of a legal or regulatory authority.
Users may also close their account at any time by emailing [email protected].
12 Limitation of Liability
fbf77 is not liable for:
- Interruption to gameplay due to loss of internet connection or technical issues.
- Issues relating to third-party services (payment gateways, game providers).
- Losses caused by a user's own negligence.
- Unavoidable circumstances or force majeure events.
fbf77 always strives to maintain a safe and reliable platform and is committed to resolving any issues promptly.
13 Changes to Terms
fbf77 reserves the right to modify these terms and conditions at any time. Where significant changes are made, an effort will be made to give users advance notice. Continued use of the platform after any changes will be considered acceptance of the new terms.
You are therefore advised to review this page regularly. If you have any questions about a change, please contact our support team.
14 Contact and Support
If you have any questions or need clarification about these terms, please get in touch with us:
- 24/7 Live Chat: for instant support at any time
- Email: [email protected]
Our support team provides assistance in both Bengali and English.
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