fbf77's Privacy Policy
The security of your personal information is our top priority — learn how we collect and protect your data.
This Privacy Policy ("Policy") applies to users of fbf77's website and services. By using our platform, you fully accept the terms of this Policy. Please read the complete Policy carefully.
General Introduction & Applicability
fbf77 operates a safe and reliable online entertainment platform for users in Bangladesh. We believe that protecting user privacy is a fundamental right, and we are committed to upholding that right.
This Policy sets out what types of personal information fbf77 collects, the purposes for which that information is used, how it is stored and kept secure, and what rights you have as a user. This Policy applies to our website fbf77.lat and all associated services.
By registering on our platform, using any service, or browsing our website, you confirm that you have read this Privacy Policy and agree to its terms. If you have any questions, please contact our support team.
Information We Collect
fbf77 collects only the information necessary to operate our services properly. We may collect the following types of information:
2.1 Information You Provide Directly
- Identity Information: Your name, username, date of birth, and gender.
- Contact Information: Email address and mobile number.
- Financial Information: Payment method details, such as bKash, Nagad, Rocket, or Upay account information (for security reasons, we do not store full card or wallet details).
- Identity Verification Information: Copies of your national ID card or passport for KYC (Know Your Customer) purposes.
2.2 Information Collected Automatically
- Technical Information: IP address, browser type and version, operating system, and device type.
- Usage Information: Which pages were visited, time spent on the site, and which games or sections were used.
- Cookie & Tracking Information: Session and preference data collected in accordance with our cookie policy.
- Transaction Information: Deposit and withdrawal history, betting records, and account activity.
2.3 Information Received from Third Parties
Where necessary, we may receive required information from approved third-party service providers for identity verification, fraud prevention, and technology infrastructure management.
Purpose of Using Information
fbf77 uses collected information for the following legitimate purposes:
- Account Management: Completing the registration process, ensuring account access, and verifying identity.
- Service Delivery: Operating gaming, betting, and casino services smoothly.
- Transaction Processing: Ensuring secure and fast financial transactions via bKash, Nagad, Rocket, and Upay.
- Security & Fraud Prevention: Preventing unauthorized account access, identifying suspicious activity, and complying with legal obligations.
- Customer Support: Resolving your complaints and questions via 24/7 live chat and email.
- Product Improvement: Analyzing platform usability and improving the user experience.
- Communications: Sending important service notices, promotional offers (if you have given consent), and policy change notifications.
- Responsible Gaming: Identifying potentially problematic behavior and providing assistance when needed.
Data Storage & Security
To ensure the security of your personal information, fbf77 has implemented industry-standard technical and administrative measures.
4.1 Security Measures
- SSL Encryption: All data transmission on our platform is protected by 256-bit SSL encryption technology.
- Data Encryption: Stored sensitive information is kept in encrypted format.
- Access Control: Only authorized personnel have access to user data, and only when necessary.
- Regular Audits: Our systems undergo regular security testing.
- Firewall & Intrusion Detection: Active technologies are used to prevent unauthorized access.
4.2 Data Retention Period
We retain your information only for as long as it is necessary to provide services and fulfill legal obligations. Even after an account is closed, financial transaction records may be retained for a specified period as required by applicable law. Once the necessary retention period has passed, data is securely deleted or anonymized.
Important: No method of transmitting data over the internet or storing it electronically is completely secure. We do our best to protect your data, but we cannot guarantee absolute security. If you notice any suspicious activity, please notify our support team promptly.
Sharing Information with Third Parties
fbf77 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the specific circumstances below:
5.1 Service Partners
With trusted organizations that operate services on our behalf, such as payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, KYC verification companies, and game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These organizations work under our instructions and are bound by strict confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed in compliance with applicable law in response to court orders, government investigations, fraud prevention, or cooperation with law enforcement agencies.
5.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred; however, you will be notified in advance.
5.4 With Your Consent
Outside of the cases above, information will only be shared with third parties with your explicit consent.
Cookies & Tracking Technologies
The fbf77 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
- Essential Cookies: Required to maintain login sessions and ensure security; these cannot be disabled.
- Functional Cookies: Remember your preferences and settings, such as language selection.
- Analytical Cookies: Used to analyze site usage and improve services; these can be disabled.
- Marketing Cookies: Used to display relevant advertisements; you can decline these.
You can change your cookie preferences at any time through your browser settings. However, disabling essential cookies may affect some site functionality.
Your Rights
As an account holder at fbf77, you have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to correct incomplete or inaccurate information.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances (excluding matters subject to legal obligations).
- Right to Restrict Processing: The right to request that use of your information be limited in certain cases.
- Right to Object: The right to be removed from marketing communications.
- Data Portability: The right to receive your information in a machine-readable format.
- Right to Withdraw Consent: The right to withdraw previously given consent at any time.
To exercise these rights, please contact our support team via live chat or email. We will review your request as promptly as possible.
Privacy of Minors
fbf77's services are intended for users aged 21 and over only. We do not knowingly collect personal information from minors. If we suspect that a minor's information has been collected by mistake, we will delete it immediately and close the associated account.
If a parent or guardian believes their minor child has registered on our platform, please notify our support team promptly.
Third-Party Links & Services
Our platform may include third-party services such as game software or payment gateways. These third parties have their own privacy policies, and fbf77 is not responsible for how they use your information. We recommend that you read the privacy policy of any third-party service before using it.
Policy Changes & Updates
fbf77 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- By updating the "Last Updated" date at the top of this page.
- By sending a notification to your registered email address.
- By displaying a notification when you log in to the platform.
Continued use of the platform after changes have been made indicates that you have accepted the updated policy. If you do not agree to the changes, you may request that your account be closed.
International Data Transfers
Your information may be transferred outside Bangladesh for the purposes of operating our servers and services. In such cases, we ensure that:
- The receiving country or organization provides adequate security.
- Standard contractual clauses apply to the data transfer.
- The protection standards described in this Policy are maintained regardless of location.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your data-related rights, please contact our support team:
Live Chat: Active 24 hours a day, 7 days a week
Email: [email protected]
Our team provides support in both Bengali and English.
After receiving your request, we will review it and respond as promptly as possible. Complex requests may require some additional time to verify the necessary information.
fbf77 places the highest importance on your privacy and the security of your information. Our platform is protected by SSL encryption and we believe in fair play. Enjoy your entertainment in a safe environment — your information is secure with us.
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